Frequently Asked Questions
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About Us
Meet Merissa and Jasia McMillan, the mother-daughter team behind Sunshine Sparkle Boutique. Sunshine Sparkle, Mother Merissa McMillan and daughter Jasia McMillan combined their love of shopping to create a business selling affordable clothes, accessories, beauty and fun finds. Sunshine Sparkle offers a diverse selection in all colors, styles and sizes. Each product is carefully chosen to ensure the highest quality and to reflect the latest fashion trends. Jasia and Merissa pride themselves on providing excellent customer service, ensuring that their customers are satisfied with their purchases and have a positive shopping experience.
Ordering
You can place orders on our website 24/7 (sunshinesparkleboutique.myshopify.com) and/or during any of our Facebook live shows.
Inventory
Inventory in stock items are limited items in our inventory and may or may not be available for re-stock. We carry exclusive products that are available for re-stock.
Pre-Orders & Pre-Claims
- Pre-Orders will be posted on our Facebook & Instagram pages for claims. Pre-order items are products we do not carry in our inventory.
- Pre-order items are custom ordered based on the size, style, color and quantity you order. If a pre-order is claimed on our Facebook and/or Instagram pages, these are invoiced and due immediately. Pre-ordered items take approximately 1 to 3 weeks to arrive in our inventory.
- If the item is still available for pre-claim after the initial post on Facebook and Instagram, the item will be on our website under pre-claims.
- Pre-claim items are products for which we place a special order. These items are not items we hold in our inventory. These items are usually available for reorders.
Returns & Exchanges
We do not offer returns or exchanges. All items are FINAL sale. No exceptions will be made.
Shipping
- We ship daily except Sundays and Holidays. Pre-orders & Pre-claims may ship separately from website and Facebook sales. We only ship within the United States. No international shipping. If an order is placed on our website for in-stock items, the order will ship within 24 hours (Monday through Saturday). If it is a pre-order or pre-claim, once the product arrives, it will ship within 24 hours after it is processed into our inventory (Monday through Saturday).
- Shipping rates are based on your total order. Economy shipping ranges from $5.00 up to $8.00. When your order ships you will receive an email with your tracking information.
- We use USPS and UPS depending on the weight and shipping destination. All orders are shipped economy however other shipping options are available for an upgraded fee.
Payment Methods
We accept all major credit cards including Paypal. Invoices for pre-orders and pre-claims are processed through our Shopify website. All payments are made through our Shopify store.
We charge sale tax in the state of Florida and Nebraska.
Gift Cards
We offer Sunshine Sparkle Boutique e-gift cards in all denominations.
Live Shows (Facebook)
- We go Live on Facebook on Fridays at 8pm ET. Make sure to check out our Facebook page for our monthly Live schedule. During our live shows we will show new products we have in our inventory and products you can pre-order or pre-claim. You must have a completed account on our website (sunshinesparkleboutique.myshopify.com) before you can make any claims on our Facebook sales.
- When claiming on our Facebook Lives make sure to include the name of the product, size, color and quantity. In-stock inventory quantities are limited. The first person to claim, on our screen will receive the item. Items claimed on any of our Facebook sales or pre-order posts that are not paid for within 24 hours will be canceled and blocked from future purchasing.
Giveaways
- We will offer a SHARE giveaway during our Facebook Live Shows. Giveaways usually include a credit to be used on a future purchase or free product. The giveaways are determined based on Sunshine Sparkles preference. In order to
participate in our giveaway, you must Like, Follow and Publicly Share our Live Post. - We have a birthday club. During the month of your birthday you will receive a $5 credit. To sign up for our birthday club, make sure you complete our postable www.postable.com/merissamcmillan and include your birthday (month & day).
General Sizing
This is an approximate sizing chart. Please contact us at sunshinesparklepa@gmail.com with any sizing questions before placing an order:
- Small - typically a size 2 to 4
- Medium - typically as size 6 to 8
- Large - typically as size 10 to 12
- X-Large - typically a size 12 to 14
- XXL - typically a size 18 to 20
- XXXL - typically a size 20 to 22
- 1X - typically a size 16 to 18
- 2X - typically a size 18 to 20
- 3X - typically a size 20 to 22
- 4X - typically a size 22 to 24
- 5X - typically a size 24 to 2