Alaun Designs Frequently Asked Questions
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What is Vinyl (HTV)?
A vinyl shirt is a t-shirt that has been customized with a design or logo using a process called vinyl t-shirt printing, also known as heat transfer vinyl (HTV) printing. In this process, a machine cuts out a design from a sheet of colored vinyl, and then a heat press transfers the vinyl onto the shirt. If you don’t want something in vinyl, it can be requested in DTF.
What is DTF?
DTF printing stands for "Direct-to-Film" printing, which is a method where a design is printed directly onto a special film, and then transferred using heat to various materials like fabric, creating a finished design on the substrate; essentially, it's a type of heat transfer printing where the design is first printed on a film before being applied to the final product.
What is DTG?
Direct-to-garment (DTG) printing is a method of printing images and graphics directly onto fabric using specialized ink.
What is Sublimation?
Sublimation printing is a digital printing method that uses heat and pressure to transfer a design onto a material.
What is UV DTF?
UV DTF (Direct-to-Film) printing is a method that uses a UV printer to create adhesive stickers by printing on film with UV-curable ink.
What is our turnaround time?
Turnaround time is approximately 1 to 3 weeks for pressing and processing.
What is our return and exchange policy?
All Orders are FINAL SALE. No exception will be made.
Can I place a custom order request?
Yes, please email us at sunshinesparklepa@gmail.com with your request and any supporting documents, and photos.
How much is shipping?
Shipping rates are based on your total order. Economy shipping ranges from $5.00 up to $8.00. When your order ships you will receive an email with your tracking information.
What Shipping Carriers do you use?
We use USPS and UPS depending on the weight and shipping destination. All orders are shipped economy however other shipping options are available for an upgraded fee.
What apparel brands do you offer?
We offer Gildan, Port & Company, Bella Canvas, Comfort Colors, Hanes, Fruit of Loom, and Independent Trading Company. We continue to add new brands daily. If you have a brand request, please email us at sunshinesparklepa@gmail.com.
What is your apparel sizing?
The sizes vary depending on apparel style and brands. Each post on our website includes a size chart for the default brand. If you are looking for a specific brand sizing, please email us with your request to sunshinesparklepa@gmail.com.
What are your care instructions?
We send handle-with-care instructions with each order. Machine Wash Cold, Turn the Garment Inside Out, Do Not Tumble Dry, Do Not Iron on the Design, and Do Not Bleach.